In Ready Fire Aim, Michael Masterson recommends shooting from the hip and making selling your top priority. Even if your product or service is not perfect, getting it into the market will begin generating revenue right away. For anyone who wants to scale a business quickly and successfully, this book is a must read.
This book details the pursuit of hearing a customer say, “I will be back!” Cultivating loyal customers means figuring out what the “pickle” -- or whatever the customer desires -- is and delivering it with five-star customer service and a smile. The keys to making this happen are encouraging service, attitude, consistency, and teamwork.
In both sports and business, effective leaders exude confidence tempered with humility, poise in the face of adversity, and helping others find their strengths to accomplish a team victory. Good leaders motivate like teachers instead of commanding like bosses. Filled with personal stories from decades as a coach, this book will show you how to become a better leader.
Radical truths can be used as a powerful tool to achieve many kinds of goals. Embracing harsh realities and encouraging thoughtful disagreement help ensure that all perspectives are taken into account. This book also guides you through five steps that will help you achieve all of your life goals.
Hiring the wrong person can lead to enormous costs. This book guides you through defining the perfect candidate to avoiding common hiring mistakes. Emphasizing what the right candidates for you are looking for and formulating the right interview questions will minimize your company’s hiring mistakes. Read More
If you are tired of the one-size-fits-all fallacy for leadership training, this book is for you. Using 10 myths of leadership development as a guide, you will learn how to support employees instead of providing generic training. Significant costs come with low employee engagement, and this book offers a few solutions. Read More
Assholes are part of everyone’s workplace experience. Take a quiz to find out if you are a “temporary asshole” (having a bad day) or a “certified asshole” (you have developed your mean-spirited character traits). You will also find strategies to help work successfully with these unpleasant people without losing your sanity.
Stop being crippled by fear. Being courageous and learning the value of change are the first steps to making bold, swift decisions. Identifying what scares you and confronting those fears are the first steps to being courageous. You will also learn to commit to your purpose and to initiate change through executing your actions. Read More
How do you become a linchpin? The first steps are selflessly giving people your time and energy, developing new talents, creating opportunities, and consistently delivering on your promises. Learn how to prevent your “lizard brain” from ruining your chances at success by always putting your best foot forward in your workplace. Read More
What is the key to ongoing business success? Simple things like service, ethics, being invaluable, and focusing on processes will lead your organization to triumph. Because modern workplaces put so much emphasis on results, we sometimes forget to look at the process. This leads to lower expectations. Read More
It is no secret that great leadership can make a company great. However, there are a few differences between good companies and great companies that go beyond leadership. Ask lots of questions about what your company can do best, introduce new technologies, and create sustainable growth systems to name a few.
Built to Sell is filled with advice on the best way to package your company to sell. This book will not only teach you how to receive a more desirable valuation, but also how to position products to sell. If your organization is in the service industry, you will learn how to package services as products. Read More
Making changes in your workplace as either employer or potential employee can seem impossible. “Bait and Switch” shows you how changing processes in the pre-employment and hiring processes can lead to candidates better suited to your organization. Discovering and recognizing these business practices are the first steps to hiring better candidates. Read More